F.A.Q!

Q: How do I arrange for an airport pick up?

A: You can arrange for an airport pick up through our online booking or app, online booking systems allows you to schedule your pick up in advance.

Q: Where will my driver meet me at the airport?

A: The meeting point for your driver will be in a designated area near the arrivals gate, chauffeur will hold a sign with your name on it.

Q: What should I do if my flight is delayed or canceled?

A: If your flight is delayed or canceled, it’s important to contact Shofer office as soon as possible to inform us of the change so we can reschedule your pick up or provide you with a refund.

Q: Is there an additional charge for airport pick up?

A: Shofer may charge an additional fee for airport pick up, particularly if you require a meet and greet service or if you are traveling during peak hours. It’s important to check with Shofer ahead of time to understand our pricing policy.

Q: How long will my driver wait for me at the airport?

A: The amount of time your driver will wait for you at the airport is 15-30 minutes, we may charge an additional fee for waiting time.

Q: How do I cancel or change my airport pick up reservation?

A: To cancel or change your airport pick up reservation, contact the Shofer directly by phone at +1305-987-3732

Get in Touch

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Shofer

1900 N Bayshore Dr 1A-130
Miami, fl 33132